Patient Portal Notifications and Health Records experience degraded.

Incident Report for Intermountain Health App

Resolved

This incident has been resolved.

Posted Mar 17, 2025 - 10:09 MDT

Monitoring

A fix has been implemented and we are continuing to monitor. Thank you for your patience.

Posted Mar 14, 2025 - 21:34 MDT

Investigating

Users may experience issues with notifications and health record features. We are actively investigating the issue. We apologize for any inconvenience this has caused.

Posted Mar 14, 2025 - 15:34 MDT

This incident affected: Online Patient Portal, Mobile Applications (Apple Mobile App, Android Mobile App), and Individual Features & Services (Text Message Notifications, E-Mail Notifications).