My Health+ Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
My Health+ Website ? Operational
90 days ago
99.46 % uptime
Today
My Health+ Mobile Applications Operational
90 days ago
99.42 % uptime
Today
Apple Mobile App ? Operational
90 days ago
99.42 % uptime
Today
Android Mobile App ? Operational
90 days ago
99.42 % uptime
Today
My Health+ API ? Operational
90 days ago
99.54 % uptime
Today
Individual Features & Services ? Operational
90 days ago
99.99 % uptime
Today
Billing Features ? Operational
90 days ago
99.99 % uptime
Today
Messages and Notification Services ? Operational
90 days ago
100.0 % uptime
Today
Get Care Features ? Operational
90 days ago
99.96 % uptime
Today
Connect Care Video Visit Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance on Network Infrastructure Dec 2, 18:00-20:00 MST
Network components used by My Health+ will undergo maintenance during this time. The My Health+ website and mobile applications may be unavailable for a brief moment, but this is unlikely. We apologize for any inconvenience this may cause.
Posted on Nov 16, 15:10 MST
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021
Scheduled Maintenance on Billing Features
Completed - The scheduled maintenance has been completed.
Nov 18, 01:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 22:00 MST
Scheduled - During this time maintenance will be performed on the features that allow users to view and pay bills. Users may see a "Scheduled Maintenance In Progress" message when they attempt to use one of these features. We apologize for the inconvenience.
Nov 15, 15:08 MST
Nov 17, 2021
New My Health+ Website Release - 6.0.5
Completed - The scheduled maintenance has been completed.
Nov 17, 15:30 MST
Verifying - Verification is currently underway for the maintenance items.
Nov 17, 14:21 MST
Scheduled - A new My Health+ website, version 6.0.5 is now being published. The following changes are included:

[Enhancement] Additional treatment banner for certain test results
[Improvement] Scheduling workflow enhancements
[Improvement] Test Result bug fix
Nov 17, 14:20 MST
New My Health+ Mobile App Release - 6.0.5
Completed - The scheduled maintenance has been completed.
Nov 17, 14:34 MST
Scheduled - A new My Health+ mobile app, version 6.0.5 is now available. Please expect a message requiring you to update your mobile app in the near future. The following changes are included:

[Enhancement] Additional treatment banner for certain test results
[Improvement] Scheduling workflow enhancements
[Improvement] Test Result bug fix
Nov 17, 14:34 MST
Nov 16, 2021

No incidents reported.

Nov 15, 2021
My Health+ Features Degraded
Resolved - This incident has been resolved.
Nov 15, 00:33 MST
Investigating - My Health+ is experiencing an outage of certain Classic services and features. Currently users may experience the inability to book an appointment, register a new account, retrieve lab results, retrieve insurance information and retrieve provider information. Other errors may be present during this time, and they will be identified as the investigation continues.
Nov 14, 21:50 MST
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