Intermountain Health App Status
Identified - Support teams met with the vendor Kyruus and found a data mapping issue. The vendor made an update to how they send the provider ID's. They have agreed to support the previous method so we can receive/read the data on our end. Developers are still looking at what can be done to the provider service on our end to resolve the issue.
Jul 15, 2025 - 10:31 MDT
Investigating - Care Team may not be displayed fully for some users. Support teams are investigating.
Jul 14, 2025 - 09:06 MDT
Online Patient Portal ? Degraded Performance
Mobile Applications Operational
Apple Mobile App ? Operational
Android Mobile App ? Operational
Individual Features & Services ? Operational
Billing Features ? Operational
Get Care Features ? Operational
Connect Care Video Visit Service ? Operational
Text Message Notifications ? Operational
E-Mail Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

Unresolved incident: My Care Team Issues.

Jul 14, 2025
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Resolved - This incident has been resolved.
Jul 11, 16:25 MDT
Update - Issue with evisit Primary are Physician search is resolved. Root cause pending.
Jul 11, 16:25 MDT
Investigating - Users may experience degraded service for E-Visits. Issue is under investigation
Jul 1, 16:40 MDT
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.